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Managing your plan

This page covers two things that keep your account tidy: what happens when you move to a smaller plan, and how the app checks that no other app is fighting over your Amazon listings.

Downgrading and reconciliation​

When you move to a smaller plan, your existing setup might exceed the new plan's limits — for example two Amazon accounts on a plan that allows one, or more market mappings or synced listings than the new plan permits.

Rather than silently dropping things, the app shows a reconciliation step the next time you open it. It lists exactly what is over the new plan's limit and asks you to choose what to keep:

  • Amazon accounts — pick which account(s) to keep. The others are disconnected here (your Amazon account itself is untouched).
  • Market mappings — pick which markets to keep.
  • Listings over the cap — the app keeps your most recently updated listings up to the new limit and pauses syncing the rest. Paused listings stay live on Amazon but are no longer updated.
  • Product Sync — if your new plan does not include Product Sync, it is paused.

Nothing is deleted on Amazon. Once your picks fit the new plan, the reconciliation step clears and the app returns to normal.

note

Mapped-product counts that exceed the new limit are treated as advisory: existing price-sync mappings keep working, but you cannot add new ones until you are back under the limit or upgrade again.

Checking for conflicting apps​

If another Shopify app already manages your Amazon listings, pricing, inventory, or fulfilment, running two apps against the same listings makes prices and stock flip back and forth. The Check for conflicting apps step in your setup checklist (and the Run check button on the Home dashboard) helps you avoid this.

The check works in three parts:

  1. Declare — tick which functions another app currently handles: pricing/repricing, inventory sync, creating or editing listings, or fulfilment (FBA/MCF).
  2. Disable and confirm — the app guides you to turn those functions off in the other app (or pause/uninstall it), then you confirm and it rechecks against signals it can read on your store.
  3. Recheck — if it still detects another Amazon app, it tells you what it found and asks you to finish disabling it and confirm again. A second confirmation lets you proceed.

This keeps Amazon Seller Sync as the single app driving your Amazon price and stock, so the two apps do not undo each other's work.

Uninstalling​

If you uninstall the app, its data on your store — mappings, listings, plan, and settings — is removed, so a later reinstall starts fresh with the plan-selection step again. Your Shopify products and your Amazon account are not affected.